COMMUNITY MANAGEMENT
Integrated CRM system managing your entire community
SocialArchive makes community management simple, efficient and impactful, helping you connect with any audience - parents, students, staff, alumni and supporters. Secure GDPR compliant user registration and logon allows smart segmentation to deliver content to multiple audiences at different times.
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One system for every audience
Manage all your contacts in one central hub. SocialArchive’s built-in CRM system helps you segment by role, relationship, interest or activity, so you can tailor your communication and avoid one-size-fits-all messaging.
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Smarter, more personalised content
Use tags, facial recognition and contribution history, to serve up content that’s meaningful to each group. From archived photos to upcoming events, SocialArchive helps you send the right message to the right people, at the right time.
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Communicate across channels
Reach your audiences where they already are. With SocialArchive, you can publish directly to email, web and social media, saving time and ensuring consistency across platforms.
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Work with your existing systems
Already using a CRM system or school MIS? SocialArchive can integrate with your existing tools, enhancing what you have, not replacing it. It becomes the central content and engagement layer that ties everything together.
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Invite contribution and collaboration
Let your community be part of the story. With built-in tools for commentary, uploads and consent management, parents, students and staff can contribute memories, context and content, helping the archive grow over time.
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Measure engagement, refine your approach
Track who’s engaging with what, which messages land best and how different audiences interact with your content. Use these insights to inform strategy and strengthen community relationships.
Already have a community platform?
Let us guess… not much happens there. Engagement is flat, content feels stale, and it’s costing more than it’s delivering.
That’s exactly why we built SocialArchive. We focus on the things that actually drive engagement: authentic stories, smart personalisation, and simple tools that keep your community coming back, for a fraction of the cost.
Frequently Asked Questions
Here are some of the most common things people ask us.
Can’t see what you’re looking for? Get in touch, we’d love to answer any questions you may have.
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Most platforms focus on data management, we focus on connection. SocialArchive combines CRM functionality with storytelling tools, helping you build an active, emotionally engaged community that includes parents, students, staff, alumni, and supporters.
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Yes. Our built-in segmentation tools mean you can manage parents, students, staff, alumni, and donors all from one system. Deliver content, updates, emails and campaigns tailored to each group’s interests and relationship with your organisation.
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Not necessarily. SocialArchive includes a powerful, integrated database for contact management, segmentation, and communications. However, if you already have a CRM or school MIS and don’t want to change, then SocialArchive can integrate seamlessly, enhancing what you have, not replacing it.
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You can use tags, facial recognition, character recognition and contribution history to tailor what each user sees. Whether it’s a photo, story, or event, SocialArchive helps you share what’s most meaningful to each individual or group.
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Yes. You can publish directly to your social platforms from within SocialArchive, either immediately or scheduled for a future time and date.
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Absolutely. Parents, students, staff, and alumni can upload photos, stories, and comments directly into the platform. Built-in consent tools ensure everything remains compliant and easy to manage.
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Yes. SocialArchive has secure registration, login, and consent management tools built in. It’s fully GDPR-compliant, with user permissions and privacy controls that protect your community at every step.
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SocialArchive provides detailed engagement analytics, showing which groups and individuals interact most, what content resonates, and how your communication strategy is performing. You can use these insights to refine your approach and demonstrate impact.
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It can, but it doesn’t have to. Many organisations start by using SocialArchive as a content and engagement layer alongside their current system, then move fully over once they see how much more effective and cost-efficient it is.
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Contact us to arrange a demo. We’ll show you how SocialArchive can bring your community together and keep them engaged through stories, memories, and meaningful interaction.
Manage and engage every audience. All in one place.
Ditch the spreadsheets and scattered systems. SocialArchive gives you a streamlined way to manage audiences, personalise communications and keep your whole community connected.
Book a short demo here, or alternatively send us a message using the form and a member of our team will be in touch.
Explore our other solutions
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Alumni & Development
Grow and manage your alumni community while driving engagement and support.
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Marketing
Take a storytelling-first approach to your marketing. Create compelling content, repurpose archive assets and capture authentic stories.
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Careers
Create an on-demand careers library for your community. Collect and share career journeys, and showcase the diverse paths your students can follow.
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Admissions
Use interactive virtual tours and testimonials from students, parents and alumni, to help prospective families connect with your school’s story.
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Heritage & Archives
Build a secure, searchable digital archive that brings memories to life and ensures your legacy is shared, celebrated and added to over time.
